|Analyst of IT, Support (New York City)|
|Analyst of IT, Support
New York, NY
Uncommon Schools (Uncommon) is a nonprofit organization that starts and manages outstanding urban charter public schools that close the achievement gap and prepare students in high poverty, high need areas to graduate from college. Uncommon currently manages 52 schools serving nearly 18,000 students in six cities: Boston, New York City, Newark, Camden, Rochester, and Troy.
Who are we? We are a community of educators, families, and students united by the fierce belief that every student can graduate from college. We signed on to this mission because we believe educational inequity is an American crisis. We are a committed group of people who bring tenacity, dedication, and celebration to our work each day. We love fun, and we love focus. With the right balance, we're able to ensure that our students are prepared to get to and through college.
As a member of Uncommon’s IT Support team, the Analyst will be the first line of support for our core technology application, in particular our student information system, PowerSchool. As the face of the Support Team, the Analyst will use a customer service mindset, critical thinking, and excellent communication skills to ensure a smooth tech experience for our school staff. The Analyst of IT, Support will report to the Senior Associate Director of IT, Support.
Essential Duties & Responsibilities
(1) Administration and Support of PowerSchool, Uncommon’s Student Information System (SIS)
We offer a competitive compensation and benefits package. Aside from extensive professional development, all our staff members are equipped with a laptop computer, email, high-speed internet access, and all necessary supplies.
The foregoing information is requested for mandatory government reporting purposes only. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other category protected by applicable law.
Please note that your application will not be saved until you click “submit” at the end of the application question set. Unfortunately, you will not be able to save your resume or answers as you go along. Please take this into consideration. You are welcome to open the application, copy and paste the questions into a Word Document, and then copy and paste your answers into our application once they are complete. Additionally, if you leave your application before beginning the question set, you will need to upload your resume again in order to move forward with the process upon returning. Thanks in advance for the time you are taking to apply to Uncommon Schools.
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